The pool service app your technicians use at every stop

Today’s route on the phone

The home screen shows how far through the day the technician is and the next stop: time, duration, customer, address, service type and pool. The route list numbers each stop, so “Stop 3 of 4” means the same thing to the technician and the office.

• Move between days with a date picker
• Tap the address for directions in your maps app
• Call the customer from the stop

Everything needed at the gate

Each stop shows the gate code and access notes, the pool’s details and the notes from previous services. A technician covering someone else’s run knows what was done last time and how to get in, without ringing the office.

Checklists, water tests and photos at the pool

The stop checklist is set by the owner in Settings, with required items the technician must tick before finishing. The timer starts when the checklist does, which gives real time-on-site figures later. Our pool service checklist guide suggests what to include.

• Record a water test with LSI and dosing recommendations
• Take up to 20 photos per stop or job, with review and retake
• Add service notes
• Complete the stop, or skip it with a reason

Started a stop by mistake? While nothing has been recorded on it, the app offers Undo and the stop goes back to waiting. More on testing at the pool is on the water testing page.

One-off jobs from the truck

Call-outs, repairs, green pools and equipment work are jobs. A technician can start a job from the customer screen, work through its checklist, add photos and complete it, and the job appears in the office with everything recorded.

What the office sees

A completed stop’s water test, treatments, checklist and photos open from its record on the web, and the stop is ready to bill in Chlor’s invoicing. Owners, and team members whose role allows it, can switch the route view to any technician’s day and collect payment on an open invoice from the phone.

What each person can see and do depends on the role the owner gives them, so prices and costs stay with the people who need them.

Getting the app during the beta

The Chlor field app is in private beta in Australia, by invitation. Until a technician has it installed, they can use Chlor in a web browser with the same login. Request beta access to get started.